Inbox

Staff and guests on the same thread

Real-time messages, history, and attachments. Assign the thread, then read analytics for the workspace.

Owner, admin, agent, and viewer roles, assignment, and analytics for the workspace.

The AI assistant is included on Business and Enterprise.

Your app

Run chat inside your own product

Use Chatmode as the chat module in your app. Sign a short-lived token for each of your users on your server.

Your site

A chat bubble for a known visitor

Add a chat bubble with one script tag. Sign a short-lived token on your server so known users open their own thread.

Your stack

API, webhooks, and WhatsApp

Workspace API keys with scopes, signed webhooks, and 60 requests per minute per key.

Route WhatsApp Cloud API messages into a channel and reply from the same inbox.

Send structured templates, automatic replies, and a satisfaction rating when a thread is resolved.

Ready when your customers are

Generate a link above, or create a workspace for the team.